Payments education for product leaders who own payments.
Learn to diagnose declines, understand fraud and chargebacks, measure the right metrics, and operate payments with confidence without becoming a payments specialist.
A clear view of the payments stack and ownership, built for product leaders.
What you take away
Templates and playbooks you can apply immediately across product, risk, and operations.
A clear system diagram of providers, data, and ownership.
A template for approval rate, fraud, cost, and recovery visibility.
A checklist for fast decline diagnosis and PSP escalation.
A practical response plan with owners and thresholds.
A prioritization framework and weekly review agenda.
Payments Reliability for Product Leaders
Six weeks of live sessions, templates included, and a lightweight certificate built for payments owners.
- 6 weeks, live weekly, cohort size capped.
- Templates and operating cadence ready for immediate use.
- Certificate included on completion.
Knowledge base, webinars, podcast, community
Free resources to build confidence before you join the cohort.
Practical guides, templates, and category deep dives.
Live sessions focused on declines, fraud, and metrics.
Payments.FM conversations and short operator stories.
Slack community with weekly prompts and digest notes.
Payments Strategist Certificate: Payments Ownership (Product Track)
Earned through cohort attendance, a short scenario assessment, and one applied template submission.
Train your product team to own payments confidently.
Private cohorts tailored to your stack and business model.
Build payments confidence with a clear path and shared language across the team.
Explore the knowledge base
Browse the core categories and build a self guided learning path.
Diagnose issuer declines, build approval rate lift plans, and coordinate routing, retries, and authentication.
Understand fraud basics, reduce disputes, and protect good customers with practical controls.
Define the core KPIs, alert thresholds, and weekly operating rhythm for payments owners.
Select PSPs, orchestration, fraud tooling, and billing systems with a clear evaluation plan.
Build clear ownership, escalation paths, and response playbooks for payments incidents.