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Fraud and chargebacks
Understand fraud basics, reduce disputes, and protect good customers with practical controls.
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Guides and templates
Placeholder articles that will expand into full guides.
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Fraud basics for teams without a risk function
The minimum viable controls to protect approval rates while lowering loss.
8 min read
Chargeback fundamentals for product leaders
How to understand reason codes, representment, and dispute cost drivers.
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Diagnose issuer declines, build approval rate lift plans, and coordinate routing, retries, and authentication.
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Payments metrics and dashboards
Define the core KPIs, alert thresholds, and weekly operating rhythm for payments owners.
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Payments stack and vendors
Select PSPs, orchestration, fraud tooling, and billing systems with a clear evaluation plan.
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